Welcome to Arsen Trucking official website!
We value your privacy and are committed your personal information.
This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us .
By interacting with our website, you agree to the terms described below.

We collect the following types of information when you engage with our Instagram account:

• Profile information: This includes your username, profile picture, and any other details you choose to share in your bio.
• Content You Post: Any photos, videos, captions, comments, or other content you upload to our shares.
• Interaction data: Information about your interactions with our posts, such as likes, comments, and shares.
• Direct Massages: If you send us a direct massage.

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Upon consenting to receive text messages from Arsen Trucking, you may receive communications related to location updates, availability, ETA, Pick Up and delivery information, payments. Please note that standard messaging disclosures apply.

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Location requests
• Shipment information​

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Example: "Hello, this is Arsen Trucking, are you available for today? Reply STOP to opt out of SMS messaging at any time."

Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your [appointments/load information, etc.].

Example:
"Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or tracking status."

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

You may opt in to receive SMS messages from Arsen Trucking in the following ways (please correct it to the consent method that you will be using):

• By submitting an online form
• Verbally, during a conversation
• By filling out a paper form

Customers can opt-out of SMS messaging from Arsen Trucking by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (234) 803-8178
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Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.​

We use the collected information for the following porposes:

• Account Management: To manage and operate our instagram account effectively.
• Engagement: To interact with our followers, respond to comments, and build a community.
• Analytics: To analyze user angagement, track trends, and improve our content.

Customers SMS consents and phone numbers will not be shared. SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

We may update this Privacy Policy periodically. Any charges will be posted here8 Contact usIf you have any questions or concerns about our Privacy Policy, feel free to contact us at
admin@arsentrucking.com
(234) 803-8178

We collect the following categories of personal information:

• Personal identifiers (name, email address, phone number, IP address)
• Commercial information (purchase history, product preferences)
• Internet activity (browsing history, search history)
• Geolocation data
• Professional information

We collect personal information from:

• Information you provide directly through forms, account creation, or purchases
• Automated technologies such as cookies and tracking tools
• Third-party service providers
• Public sources where permitted by law

We use your personal information for the following purposes:

• To provide and maintain our services
• To process transactions and fulfill orders
• To communicate with you about our products, services, and promotions
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud or security incidents

In the past 12 months, we have disclosed the following categories of personal information for business purposes:

• Personal identifiers shared with service providers who help us operate our business
• Commercial information shared with payment processors
• Internet activity shared with analytics providers

We do not sell your personal information for monetary consideration. However, under the CCPA/CPRA, some sharing of information may be considered a "sale" or "sharing" even without monetary exchange.

California Residents' Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:

• Right to Know what personal information we collect and how we use it
• Right to Delete your personal information
• Right to Opt-Out of the sale or sharing of your personal information
• Right to Non-Discrimination for exercising your rights
• Right to Limit Use of Sensitive Personal Information (if applicable)
• Right to Correct inaccurate personal information

To exercise your privacy rights, please contact us through one of the following methods:

Email: admin@arsentrucking.com
Online form: (here will be a link to form)
Phone: (234) 803-8178

We will respond to your request within the timeframe required by applicable law (45 days for CCPA/CPRA requests, subject to a possible 45-day extension).

You can opt out of the sale or sharing of your personal information by clicking on the "Do Not Sell or Share My Personal Information" link on our homepage or by contacting us directly.

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings or our consent management tool.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.